Are you present? If not, you could be screwing up. It’s easier than you think. Like, 3 seconds easy.
This contradicts much of what I was taught (which, admittedly, wasn’t much) in law school about negotiation: emotions matter and you should use them.
Another something that law school completely missed. Seriously, this matters. The Importance of Kindness (George Saunders).
Nearly half of consumers visiting websites judge a site’s credibility based on DESIGN.
I’m an Amazon addict. Not a fan of its user interface. [I fall in with those who judge on design.] Now I use Canopy. Ahhh.
Do you engage in self-improvement porn? This is for you. How to take action. And stop fantasizing about taking action.
How folks handle email befuddles me on a daily basis. We can all use a little reminder about email etiquette.
And while we’re on the subject of email … here are 5 ways to write better ones, and get more replies.
Seven ways to bore the hell out of people [online]. Yep.
Set a date. And once you set it, stick to it. Valuable advice on so many levels.